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June 09, 2026
·
Medellín
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Explore AI agents for logistics and customer interactions, discussing production use cases, challenges, and lessons learned from real-world applications.
Overview
Voice AI Agents for logistics and other general use cases, as well as a few documents and tips on what errors were made and what is still a challenge
Tech stack
- VapiVapi is the API platform for deploying advanced, human-like voice AI agents with sub-600ms latency across phone, web, and custom applications.Vapi is the core developer platform for building and scaling voice AI agents, handling complex infrastructure so you focus on the experience. The system orchestrates three core technologies (Speech-to-Text, LLM, Text-to-Speech) to enable real-time, natural conversations: achieving sub-600ms response times for human-like turn-taking. Agents offer full phone integration (inbound/outbound calls) and web embedding, plus Tool Calling to connect to your existing APIs for complex workflows (e.g., appointment scheduling, data retrieval). This is a modular, enterprise-grade solution designed for reliability and scale.
- blandBland AI builds the infrastructure for hyper-realistic, low-latency conversational voice agents that scale to millions of simultaneous calls.Bland AI provides a high-speed API for deploying enterprise-grade phone agents that sound indistinguishable from humans. The platform handles the entire stack: automated dialing, real-time speech-to-text, and a proprietary orchestration layer that reduces latency to sub-500 milliseconds. Enterprises use Bland to automate high-volume outbound sales, complex customer support workflows, and data collection (like conducting 10,000 simultaneous surveys in minutes). With features like custom voices, live transfers, and deep integration into existing CRM systems, it replaces traditional call centers with a programmable, 24/7 workforce.
- PythonPython: The high-level, general-purpose language built for readability, powering everything from web backends to advanced machine learning models.Python is the high-level, general-purpose language prioritizing clear, readable syntax (via significant indentation), ensuring rapid development for any team . Its ecosystem is massive: use it for robust web development with frameworks like Django and Flask, or leverage its power in data science with libraries such as Pandas and NumPy . The Python Package Index (PyPI) provides thousands of community-contributed modules, offering immediate solutions for tasks from network programming to GUI creation . The language is actively maintained by the Python Software Foundation (PSF), with the stable release currently at Python 3.14.0 (as of November 2025) .
- n8nn8n (pronounced 'n-eight-n') is the fair-code workflow automation platform: it gives technical teams the power of custom code (JavaScript/Python) via a visual, node-based editor.This is n8n: a powerful, self-hosted workflow automation platform designed for developers and technical teams. It uniquely blends the speed of a no-code UI with the flexibility of custom code, allowing users to build complex, multi-step automations that other tools cannot handle. With 400+ integrations and native AI capabilities, n8n ensures you maintain full control over your data and deployment (on-prem or cloud). For example, you can build a workflow to automatically pull data from a private API, transform it with a custom Python script, and push the results to both Salesforce and a Slack channel, all from a single visual canvas.
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